3 secrets that your thermal paper distributor does not want you to know!

All it takes is one bad apple

Have you checked what’s going on inside your cash register recently? If you see a thermal paper roll inside, you may be looking at the culprit that could become devastating to your restaurant.

The event is different case by case, but here are some major reasons you should be considering having a closer look before you choose the type of thermal paper. Fortunately, for typical users these examples will be extreme, however if you are using old printer mechanisms you might be susceptible to these difficulties.

Paper Jams - have you had one of these? Usually the cause of this is because the paper grade is gripping onto the printer, therefore causing the printer to not print. This is an inconvenience to say the least and can be detrimental in terms of time loss depending on the situation.

No print – this is where the printer paper comes out fine but there is no writing on the paper! Occasionally, the paper grade causes printers to not print.


Printer head damages – this one is a killer. One day your printer will stop working because of bad paper running through the printer head. Either you replace the printer head (difficult) or you have to buy a new printer (expensive). Let’s multiply the effect if you run a POS system.

A few years ago, Appleton, a major paper mill was using non-certified paper and distributing them around the world. Unfortunately, because of the fact that they did not go through the certification process, printers that were using Appleton papers started to fail. This was a serious issue back then. Now, Appleton struggles to bring back customer confidence due to this issue.

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Do you already have a thermal Point of Sale printer at your restaurant? Visit http://www.nakagawa-usa.com/ for your thermal paper needs with quality products that are guaranteed to work with your POS printer!

To find out more about thermal papers and how to avoid common mistakes please contact Hayato Wong at Nakagawa-USA for free consultations and advice at 510-782-0197.

Nakagawa-USA has been supplying certified thermal paper to a growing group of customers for over 20 years. We endorse our merchandise with a 100% No Hassle Guarantee and 5 year product guarantee for many products. We pride ourselves by offering fast shipments and orders placed by 9:30 AM ship the same day!